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Axes

These are the axes for Real ITSM 1.6 Activities benchmarks.
Please vote on them which will (in time, over days or weeks) affect their rating, which then affects the Reckoning from reviews based on these benchmarks.
You can propose a new Axis which will be considered.
Axes for other benchmarks are here:
Real ITSM 1.1 Service Reaction (21 axes)
Real ITSM 1.2 Service Demand (16 axes)
Real ITSM 1.3 Service Taming (20 axes)
Real ITSM 1.4 Service Nursing (26 axes)
Real ITSM 1.5 Continual Service Assessment (2 axes)
Real ITSM 1.7 Roles (10 axes)

Do Demand Management

Rating: 2.5/5

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Delay service implementation

Rating: 2.5/5

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Deny service implementation

Rating: 2.5/5

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Bonus: Have the CEO kill it

Rating: 2.5/5

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Do Damage Management

Rating: 2.5/5

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Have a Damage Control function who implement the Three Ds

Rating: 2.5/5

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Have an EDAB

Rating: 2.5/5

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Do Workload Management

Rating: 2.5/5

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Time and resource estimates contain sufficient allowance to ...

Rating: 2.5/5

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Schedules are kept full

Rating: 2.5/5

Average rating
(0 votes)