|
This site is now retired. It is only a static archive. Some functions may not work any more. Announcing Real Lean Green SixSigma Cloud SaaS ITSMThe Real IT Service Institute (RITSI) is proud to announce the release of Real Lean Green SixSigma Cloud SaaS ITSM, or RLGSSCSSITSM for short(-ish). RLGSSCSSITSM is a revolutionary innovation in the best practice process transformation of modern business-aligned ICT service delivery. This radical paradigm shift will maximise value on investment for first-past-the-post CIOs looking to create a culture of customer line-of-sight transparency. Going beyond all previous bodies of knowledge in an audacious leap towards framework sovereignty, this open collection of generally accepted functional equivalence is unparalleled in the history of modern computing. Putting the user first, the executive at the top, and the practitioner firmly wedged behind in support of centres of excellence, RLGSSCSSITSM is a new wave in service support level delivery management. RLGSSCSSITSM may look at first sight similar to previous incarnations of Real ITSM but the underlying metamorphosis invoked by renaming it to RLGSSCSSITSM will we hope be deep and profound, impacting both the revenue and profitability of RITSI to new levels. Read all about this exciting new standard* framework in the life-changing, mind-transformational book Introduction to * RITSI has adopted the OGC's creative new approach to creating industry standards (or rather their creative resurrection of an approach that has fallen out of favour for several centuries). Real ITSM is a standard because we say it is. Bookmark this post with:
 |
SPECIAL MESSAGE TO READERS: It's a joke. Real ITSM: it's a joke. A spoof. Please don't take it seriously. Don't try to implement it. Don't recommend it to your boss. Don't abuse us. This site is provided purely for your entertainment - it is meant to be funny.
Real ITSM is created by The IT Skeptic.
Real ITSM™, Realitsm™, CultITSM™, BAPITSM™, EgoITSM™, FavorITSM™, DogmaITSM™, PragmaITSM™ and ParasITSM™ are trademarks of Two Hills Ltd.
Except where indicated otherwise, all contents of this site are © Copyright 2020 Two Hills Ltd www.twohills.co.nz.
Except where indicated otherwise, the text on this page by Two Hills Ltd is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Content must be attributed to "Two Hills Ltd www.twohills.co.nz" plus the URL of the source material.
RSS feeds may be used without permission. Permission is granted for anyone to link to this site.
By accessing or viewing this site, you are deemed to have agreed to the terms and conditions.
The contents of this site are unmoderated submissions from authenticated and unauthenticated users. As such they cannot and do not represent the views of Two Hills Ltd.
Use of any trademarks on this website is not intended in any way to infringe on the rights of the trademark holder.
This site is developed, maintained and hosted by Two Hills Ltd
Made in New Zealand by Rob England 
Real ITSM is created by The IT Skeptic.
Real ITSM™, Realitsm™, CultITSM™, BAPITSM™, EgoITSM™, FavorITSM™, DogmaITSM™, PragmaITSM™ and ParasITSM™ are trademarks of Two Hills Ltd.
Except where indicated otherwise, all contents of this site are © Copyright 2020 Two Hills Ltd www.twohills.co.nz.
Except where indicated otherwise, the text on this page by Two Hills Ltd is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Content must be attributed to "Two Hills Ltd www.twohills.co.nz" plus the URL of the source material.
RSS feeds may be used without permission. Permission is granted for anyone to link to this site.
By accessing or viewing this site, you are deemed to have agreed to the terms and conditions.
The contents of this site are unmoderated submissions from authenticated and unauthenticated users. As such they cannot and do not represent the views of Two Hills Ltd.
Use of any trademarks on this website is not intended in any way to infringe on the rights of the trademark holder.
This site is developed, maintained and hosted by Two Hills Ltd
Made in New Zealand by Rob England
Comments
Real Lean Green SixSigma Cloud SaaS Web 2 Social Media ITSM
Q (from Bob Grinsell): Will this exciting new framework which is also now an industry standard allow me to proactively empower forward thinking synergies to facilitate win-win scenarios across business-IT-customer channels?
A: Yes! We anticipate this collaborative Web 2.0 (Duh! We forgot to put Web 2 in the name!!!) social media (Double Duh!!!!) approach will facilitiate the cross-integration of siloed processiverses to deliver real-time synergies for all stakeholders of the value chain, possibly even the entire value network.
Improvement programs lower quality and staff morale - ITIL
Hi guys - I think your language has been previously used, or is perilously close to that in the ITIL Service Strategy book. Although you seemed to deliberately omit the "closed-loop feedback and learning system", "capturing the voice of the customer, their outcomes and value proposition", and "successful programs worsen business performance and decrease morale" comments.
Also note that your program may have some serious inbuilt fault lines. Again as ITIL Service Strategy warns us, "a process improvement program reduces the time staff have for existing service duties, causing a decrease in service quality - exactly the opposite of the intended program goals".