This site is now retired. It is only a static archive. Some functions may not work any more. Just the thing for ChristmasWhat to give IT colleagues and friends this Christmas? The Introduction to Real ITSM book is perfect: funny, thought-provoking and short... and reasonably priced. Ship it direct to them from Amazon or Lulu. "The IT Skeptic is the Bill Bryson of Service Management... I swear I haven’t laughed this much reading a book since Confederacy of Dunces (You know the laughing out loud in airport lounges and people looking at you like you are a nut)... If you are looking for a good gift to give to any of your professional associates this Christmas I definitely recommend this book" "Falling somewhere between Scott Adams and John Cleese, it was great fun to read. I think it can serve a valuable purpose beyond stress relief as the null hypotheses for best practice" "We've just got the book by Rob England, 'Introduction to Real ITSM'. "My copy arrived this morning. I haven't stopped laughing yet ;-)" Bookmark this post with:
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