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Axes

These are the axes for Real ITSM 1.4 Service Nursing benchmarks.
Please vote on them which will (in time, over days or weeks) affect their rating, which then affects the Reckoning from reviews based on these benchmarks.
You can propose a new Axis which will be considered.
Axes for other benchmarks are here:
Real ITSM 1.1 Service Reaction (21 axes)
Real ITSM 1.2 Service Demand (16 axes)
Real ITSM 1.3 Service Taming (20 axes)
Real ITSM 1.5 Continual Service Assessment (2 axes)
Real ITSM 1.6 Activities (32 axes)
Real ITSM 1.7 Roles (10 axes)

Track Real Priority and User Priority

Rating: 2.5/5

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Track hierarchic escalation using wetware

Rating: 2.5/5

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Categorise Stuff on demand

Rating: 2.5/5

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Bonus: Use MS-Excel

Rating: 2.5/5

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Ignore projects for as long as possible, then try to enforce...

Rating: 2.5/5

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Either automate or ignore user access provisioning

Rating: 2.5/5

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