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IT slavery

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some of the most prestigious highly trained technical careers in past centuries included typist, telephonist, steam engine driver, welder, and DBA. IT pay rates are high, but not all of them. Many have been fairly static for some time. While “leading edge” skills demand good dollars, some IT skills and roles are becoming run of the mill, and paid accordingly.
So it is no longer reasonable to expect 24-hour slavery from IT employees, but management have not noticed yet for some strange reason.

Introduction to Real ITSM page 84

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