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La reseña española sobre Introduction to Real ITSM

My friend Antonio Valle Salas has written a review of the book in Spanish on his excellent blog. Spanish speakers will enjoy in their own language. Others can see a translation here. In summary (transgarblated by Google):

Among its pages we find particularly hilarious moments, glimpses of what we have all experienced at some other time and that, if we read between the lines, interesting facts to take as good practices

Thankyou for those kind words Antonio!!

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