Just the thing for Christmas
What to give IT colleagues and friends this Christmas? The Introduction to Real ITSM book is perfect: funny, thought-provoking and short... and reasonably priced. Ship it direct to them from Amazon or Lulu.
"The IT Skeptic is the Bill Bryson of Service Management... I swear I haven’t laughed this much reading a book since Confederacy of Dunces (You know the laughing out loud in airport lounges and people looking at you like you are a nut)... If you are looking for a good gift to give to any of your professional associates this Christmas I definitely recommend this book"
"Falling somewhere between Scott Adams and John Cleese, it was great fun to read. I think it can serve a valuable purpose beyond stress relief as the null hypotheses for best practice"
"We've just got the book by Rob England, 'Introduction to Real ITSM'.
"My copy arrived this morning. I haven't stopped laughing yet ;-)"