RATS means self-assessment
This is cool! Assess your organisation (or client) against Real ITSM, just like in the book. And it is free. Not many things are for free in Real ITSM!
The tool produces a Reckoning. The Real ITSM metric it produces is RATS: The Real Assessment Total Self-assessed. As the book says: "if auditors or management ask about the status of Real ITSM in your organisation, you can give a RATS".
You can go two ways here. You can assess a site against Real ITSM and never publish the result and just use the RATS for your own purposes.
Or you can create an assessment and ask us publish it so others can share the fun. They can add their own reviews. Try doing a joint effort.
Once you are done you can print the results (look for the "print report" links).
If you are not sure what some of the assessment Axes mean, you'll just have to RTFM*. On that subject, a small warning: I think doing an assessment before you read the book will reduce the fun of reading the book somewhat by giving away a few gags. Read the book first.
Coming soon(ish) (in the next release, Really):
So on with it. Here's how. (Make sure you log in before you try to do stuff)
If you want to discuss anything, add a comment here. Or for help, just call. Really.