The integrity of the core Real Practice content is of course paramount to RITSI. The Institute retains a part-time unqualified career bureaucrat to govern the ongoing development of that content through the DogmaITSM program.
DogmaITSM keeps the content up to the state of the art through reviews every seven to ten years. It employs a commercial tendering process to find the most knowledgeable authors. To ensure Real ITSM’s relevance to the whole world, authors must be selected from vendors from more than one country.
In addition the DogmaITSM program certifies Real Complimentary Guidance
An extract from the official Introduction to Real ITSM